Customer Retention & Service
Automation for Vehicle Service Centres

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Turn One-Time Customers Into Repeat Business

Serviciing helps 2-wheeler and 4-wheeler service centre owners increase repeat servicing and monthly revenue by automating service reminders, appointment confirmations, job updates, and review collection — without manual follow-up calls.

Key Outcomes

Higher repeat visits

Lower follow-up cost

Clear owner-level visibility

The Problem

Good Service Isn’t the Problem. Follow-Up Is.

Customers forget service schedules, delay maintenance, and often choose another workshop next time. To fix this, most service centres rely on reminder calls — which no longer work effectively.
  • Customers ignore calls
  • Follow-ups are inconsistent
  • Call centre staff adds recurring cost
  • Owners lack clear visibility

Result: Missed repeat business and unpredictable revenue.

The Serviciing Approach

Replace Manual Calling With a Reliable System

Serviciing sets up a structured, automated customer engagement cycle that runs quietly in the background. Customers are reminded, informed, and followed up at the right time — using familiar digital communication channels — without human dependency.

What Serviciing Does

A Simple, End-to-End Engagement Flow

Service Due Reminders

Customers are reminded before their next service is due.

Easy Appointment Confirmation

Customers can confirm or request appointments without back-and-forth calls.

Service Status Updates

Customers are informed at key stages: received, in progress, completed, ready.

Automatic Review Requests

Reviews are requested automatically after service completion.

What Serviciing Does

A Simple, End-to-End Engagement Flow

Service Due Reminders

Customers are reminded before their next service is due.

Easy Appointment Confirmation

Customers can confirm or request appointments without back-and-forth calls.

Service Status Updates

Customers are informed at key stages: received, in progress, completed, ready.

Automatic Review Requests

Reviews are requested automatically after service completion.

Built for Owners

One Dashboard. Complete Control

From a single dashboard, owners can view

More repeat servicing without manual effort

Higher repeat visits

Better customer trust through timely updates

More reviews and stronger credibility

Predictable, system-driven growth

Reduced dependency on call centre staff

Reports can be accessed location-wise or for the entire business.

Multi-Location Ready

One Subscription. Multiple Locations.
  • Manage multiple service centres centrally
  • Monitor each location independently
  • Maintain consistent follow-ups across branches
Ideal for owners running or planning to scale operations.

How It Works

Go Live in 3 Simple Steps

Add customers and vehicles

Easily register customers and manage their vehicles in one centralized dashboard.

Define service cycles and follow-up rules

Set service intervals and automate reminders based on time or usage.

Activate automation and track results

Enable automation and monitor performance with real-time insights.

Build a Service Business That Runs on Systems

Stop chasing customers. Start building repeat business automatically.

Book a Demo

Build a Service Business That Runs on Systems

Stop chasing customers. Start building repeat business automatically.

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